FAQ
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Are all of your products handmade?
Many of our items are built from scratch in our Urbana workshop, while others start as quality blanks that we customize through laser engraving or cutting. No matter the process, each piece is carefully crafted to be unique, functional, and long-lasting.
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Can I request a custom design?
Yes! Custom orders are a big part of what we do. Whether you want a personalized gift, a logo on a cutting board, or a one-of-a-kind build like a sign or display, we’ll work with you to bring your idea to life.
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Do you work with businesses as well as individuals?
Absolutely. We’ve partnered with local businesses to create everything from branded gifts to custom displays and mobile carts. If your business needs something unique, we can design and build it for you.
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How long do custom orders take?
Turnaround times vary depending on the size and detail of the project. Smaller laser-engraved items usually take about 1–2 weeks, while larger custom builds may take several weeks. We’ll give you an estimated timeline before starting your order.
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Do you ship products or is it local pickup only?
We offer both! Local customers can pick up in Urbana, IL, and many of our smaller items can be shipped. Larger builds are typically for local pickup or delivery, but we’ll work with you to find the best option.
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How do I care for my wood items?
For cutting boards and kitchen items, hand-wash only and dry promptly — never put them in the dishwasher. For baskets and décor pieces, a light dusting or wipe with a damp cloth works best. To keep wood looking fresh, an occasional coat of food-safe mineral oil or board cream is recommended.